Huge inroads made to uplifts backlog

Published: Monday 12 October 2020

A discarded couch sits outside a block of high-rise flats in South Lanarkshire

More than 13,000 special uplifts have been made from South Lanarkshire homes since the service restarted on 14 September.

That means that, thanks to a massive effort by council staff, about a third of the usual annual number has been completed in just four weeks.

Another backlog is also being tackled by the team – no fewer than 4,546 requests were made for replacement food bin liners on 1 October alone, the first day they were made available for ordering again.

Michael McGlynn, Executive Director of Community and Enterprise Resources, said: “Of course we realised that there would be a pent-up demand as services were able to restart following the lifting of Covid-19 restrictions, especially from households who wanted special uplifts.

“That is why we made special arrangements for a five-week blitz of this area of demand, and fly-tipping. I want to thank the staff for their hard work in making this such a success. I also want to thank the vast majority of residents who stored their waste safely until we could restart the service.”

While every effort is being made to collect waste on the day booked, there are occasional delays. Mr McGlynn asked for patience as his team delivers this service, which has been provided free of charge for up to two uplifts for any request made within the initial five-week period.

Mr McGlynn also advised that some uplifts had not been possible to collect because the items are not as described or directions for safe presentation had not been followed.  You can help us deliver the service by following the guidance on the special (bulk) uplifts page on the council website.

The initial five-week period ends this Friday, 16 October. At that point, the normal charging structure for special uplifts will be re-introduced.

Residents are reminded that council staff will not be able to enter homes at the moment to assist with the removal of waste.

As well as ordering special uplifts, residents can take waste to the six Household Waste Recycling Centre sites in South Lanarkshire, which reopened on 1 June. The recycling centres can now accept all items of waste as they did prior to lockdown.

Food bin liner deliveries will begin from today (Monday, 12 October), and we will also start taking orders for recycling bins from 26 October - but  please note that we are also expecting high demand for those, so again we are asking for residents’ patience.