Home energy advice available

Published: Thursday 2 April 2020

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Home heating and energy use will be affected by people staying home to avoid picking up coronavirus.

Householders in Scotland could face higher energy bills as a result of lockdown, especially if required to work from home using IT equipment.

The Scottish Government’s Home Energy Scotland advice service can support people whose home heating and energy use is affected by the coronavirus (COVID-19) outbreak.

Determined to help, the free and impartial energy advice service is open as usual, with telephone advisors working safely from home to help householders worried about their energy bills or struggling to stay warm at home.

Advisors can help with any questions people may have around staying warm and saving energy whilst self-isolating, working from home, or getting to grips with home-schooling duties.

The team has the latest information from energy suppliers who have agreed emergency measures to make sure vulnerable people and those with prepayment meters do not get cut off during the coronavirus outbreak. Advisors can also help with practical advice and energy saving tips to help ease pressure on household finances.

Robbie Dalrymple, Home Energy Scotland Advice Centre Manager said: “Many of us will be spending more time at home over the next few weeks and maybe months – and while your top priority will be keeping yourself and your family safe, you might be worried about the effect this will have on your energy bills.

“Home Energy Scotland is funded by the Scottish Government and here to help. Our service is free and impartial, and we are committed to keeping people across Scotland warm and in control of their energy use and spend.

“If you are, or someone you know is worried about energy bills, contact a friendly advisor free on 0808 808 2282, Monday to Friday from 8am to 8pm and on Saturday from 9am to 5pm.”

More information, including top tips for saving energy, is available from the Home Energy Scotland website.

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